Settings, members, and roles

Every panel in Settings, plus how to add colleagues and what each role can do.

Dashboard → Settings is a single page of panels. The header shows your subdomain and your did:web identifier.

Plan & billing: Your plan, usage against your annual limit, and the link to the billing portal. See Plans and billing.
Organization profile: Your organization's display name and website. Admins only.
Issuer verification: Claim and confirm your email domain. See Getting verified.
Organization logo: Upload the mark shown on claim pages and your public page. See Branding.
Members: Add colleagues, set their role, and assign them to a sub-organization.
Sub-organizations: Create and remove schools, departments, or programs. See Sub-organizations.
API access: Create and revoke API keys. Enterprise only — see API.
Email preferences: Your own opt-in for onboarding tips and the monthly summary. See Emails we send.

Adding a member

They must sign up first

Adding someone connects an existing account to your organization; it does not create one. Ask your colleague to sign in once at incredify.net/login — they'll land on a setup screen, which they should not complete. Then add them here, and their next sign-in lands in your dashboard.

Once added, they get an email letting them know, with a link to sign in.

Roles

	Admin	Issuer
Design badges	Yes	Yes
Issue and revoke badges	Yes	Yes
View recipients and export	Yes	Yes
Create pathways	Yes	Yes
Add and remove members	Yes	No
Manage sub-organizations	Yes	No
Move or copy badges between sub-organizations	Yes	No
Organization profile, logo, verification	Yes	No
Billing and plan changes	Yes	No
API keys	Yes	No

You can't lock yourself out

The last remaining admin can't be demoted or removed. Promote someone else first.

An issuer assigned to a sub-organization sees only that sub-organization's badges and awards. An unassigned issuer sees everything organization-wide. See Sub-organizations.

Sub-organizationsGrouping badges and people by school, department, or program — and what that hides from whom.Getting verifiedEarning the verified checkmark by confirming a work email address at your domain.Plans and billingWhat each plan includes, how the annual limit is counted, and managing your subscription.

Still stuck?

Email us at hello@incredify.net — a human will answer.

Adding a member

Roles

Related

Still stuck?